Delivery insights

Charting the location and partnerships strategy for the nationwide deployment of Electric Vehicle charging points

Climate change is one of the most -if not the most- pressing challenges of our times. Transport emissions comprise almost a quarter of global CO2 emissions. The shift to e-mobility is expected to have a positive impact on the CO2 footprint of transport.

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Developing a modern, fit-for-purpose organization for a metro and tram operator of a historical city

The new management of a metro and tram operator of a historic city in the EU soon after their appointment, realised that some long term challenges of the provider, including the poor performance in rolling stock maintenance activities, the fragmented marketing and communication roles, the lack of client centricity, the limited inspection activities for ticket evasion and the lack of digitization, were ought to some extent to the outdated organisation of the provider.

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Setting the strategic priorities and designing the organisation of logistics operations for a multi-sport event

Logistics for major multi-sport events is a complex and challenging task due to the unique event logistics requirements. In a nutshell, sports equipment and technology items involve international supply chains in addition to national ones. Challenges in these supply chains include the complexity of items (e.g. sailing boats, ammunition) and the sophistication of processes for customs clearance or even quarantine for horses.

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Transformation of supply chain strategy, organization and operations for a world class mining company

Our client planned to more than double its mining operations with the opening of new mining sites. Prior to this, surface supply chain operations had been outsourced almost in their entirety, with high-level coordination and supervision provided by the company. Top management decided to review and transform this strategy, where necessary, also in view of the considerable business expansion.

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Design of sales efforts and support in forming partnerships in the e-mobility market

Our client, a key utility in the country, aimed at assuming the leading position in the evolving e-mobility market and developing the most extended network of public charging points for electric vehicles. To do so, it was necessary to organise the sales department, develop sales support material and design the way to approach key players of multiple business sectors, including retailers, shopping malls, supermarkets, car dealers and municipalities, in order to form partnerships.

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Developing the transport master plan for a significant tourist PPP project

Our client, a private investor, has been in the process of designing a significant resort in a remote area of unparallel natural beauty and unique natural resources. The resort development includes hotels and apartment complexes of almost 2,000 rooms, villas, health and rehabilitation facilities, retail spaces, restaurants, a museum and auxiliary facilities.

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Technical advisor for a major PPP project on operations and maintenance of a state of the art Metro System

Our client, a state owned Metro design and construction company, intended to collaborate with the private sector for the operations and maintenance of a new state-of-the art Metro system.

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Transforming the urban transport governance in a metropolitan area

In the capital city of an EU country, transport operators providing metro, tram and bus services were subsidiaries of the public transport metropolitan Authority. Twenty years post its establishment, our client, the Authority, faced significant challenges in fulfilling its strategic role and managing the interfaces with operators.

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Charting the national strategy for an e-freight transport system

Digital transformation is an initiative at the top of the agenda of tax authorities all around the world. Countries, that have progressed in the automation of transactions between taxpayers and authorities in the course of the last 15 years, are already reaping the benefits of their electronic transformation plan.

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Assessing commercial and technical risks for a major logistics investment

A modern logistics park comprising warehouse buildings of more than 200,000 m2 is to be constructed under a concession scheme. The location of the park is renowned for its convenient rail and road connectivity.

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Developing the conceptual design for a large bus transport mall

Our client, the Organising Committee of a multisport event, along with the transport stakeholders of the Host City, had expressed significant concerns regarding the planned location of the Athletes’ transport mall.

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Designing a transport status updates system for a megacity to empower the millions of city commuters

Staying at the forefront of innovation, our client intends to launch a system for transport status updates. This system will provide real time status and the planned service changes of transport systems in a major metropolis.


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Recommendations for a complete turnaround of a BRT system in terms of infrastructure, operations and passenger perception

Our client operates one of the busiest BRT systems in the world with almost one million daily trips. The BRT system runs along an exclusive corridor that traverses the city in an east to west direction with multiple stations along its length.

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Synthesizing global best practices for enhanced mobility coordination schemes and status updates systems

Advanced mobility schemes are currently emerging around the globe to improve commuter experience. World metropolises are developing coordination centres that embrace and coordinate individual city traffic control and transport centres.

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Developing the first annual transport report of a major metropolitan city

Our client, as the ultimate authority responsible for transport and traffic in one of the world's most populous metropolis, intended to issue a report on an annual basis in order to showcase performance of transport and traffic operations to citizens and other interested parties, describe the strategy, past projects and plans of transport related departments and transport operators, capture and map all ongoing and planned transport infrastructure investments up to 2023.

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Pedestrianisation concept for the city center of a major metropolis


The metropolitan city is reeling under high levels of pollution and traffic congestion. The city is planning initiatives to make the city more liveable and sustainable. Our client is a major municipal body in the city and seeks to pedestrianise a key area under its jurisdiction and create an extended vehicle free zone. The objective of the project is also to develop the project areas as a benchmark for pedestrian priority zones in the city with limited pedestrian only zones.

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Operational planning at a key BRT interchange for a summer multi-sport event

The client organisation is part of the transport arm of the city municipality of a future Host City of a summer multi-sport event and is responsible to plan, coordinate and control the movement of pedestrians and vehicles, as well as define the use of road space, safety and welfare of the city population.




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Designing and testing a control and coordination centre of transport operations

In view of its preparations for launch of operations, our client asked as to support the development of a Transport Centre in order to manage transport services in the area of responsibility, ensure the delivery of agreed service levels, lead the resolution of transport-related issues and incidents and collect and share critical transport information with stakeholders.

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Innovative offerings to increase revenues


Having been affected by a wider governmental program of budget cuts, our client organization wanted to identify, assess and quantify revenue opportunities in an effort not only to increase its income, but also to develop innovative offerings for its customers. It was the first time that such an organization would opt for charging the provision of selected services to its end customers.

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Developing the transport solution for a city bidding to host a major event

Our client is a world metropolis with increasing requirements for motorised trips, which currently amount to 15 million each day. Currently the city faces considerable transport challenges with congestion in the road and public transport networks. The city has recognised the challenges and developed a multi-year transport Master Plan that specifies an unprecedented development of the city’s multi-modal transport network.

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Designing the concept of operations for an intra port transport system

As part of the long term plans of a Host City of a major summer multi-sport event, a new cruise ship pier was planned to be constructed. For the event, the city intended to provide accommodation to more than 20 000 clients in several cruise ships that would be berthed in the new cruise ship pier in order to enhance the city’s accommodation map.


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Conceptual design of a multimodal hub in the capital city of an emerging economy

Our client is the metro operator in the capital city of an emerging economy. In addition to the expansion of the network, the client invests in the upgrade of existing multimodal hubs. Through the upgrade programme the client intends to enhance the integration of the various transport modes converging at the metro stations and to improve the last mile connectivity.

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Enabling the coordination of response to multi agency trans-port incidents in a metropolis

Our client needed to design and operate a Coordination Center for the city's transport and traffic operations during a major multi-day event. Public transport providers and traffic network managers were required to work in partnership for the first time, to exchange information and to collectively ensure smooth transport for hundreds of thousands daily purpose passengers, while preserving unimpeded city operations.

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Supporting transport and traffic planning for the top international motor event

Our client had undertaken for the first time the world’s most prestigious motor event in a brand new circuit. A venue of capacity greater than 100,000 was under construction along with the circuit for an investment that exceeded 400 million $. The venue is located at considerable distance from the neighboring mega city, lacking public transport connectivity. Our client wanted to ensure the smooth, unimpeded and timely transportation of more than 100,000 spectators to the event.

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Estimating vehicle traffic and analyzing flows in a sports complex

According to the venue footprint of a winter multi-sport event, one major sports complex is located by the coastal zone and includes major competition venues and several non competition venues, such as the media broadcasting facility, the Athletes village, the hotel of the VIPs and other hotels, as well as a key bus depot.



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A pilot project to reduce traffic congestion along a key corridor of a major metropolis

The client is responsible for traffic planning and management in one of the most significant urban areas of the world. Due to the significant increase in car ownership over the last decade and limited corresponding enhancements of the road network, multiple road corridors in the city experience traffic congestion.

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Delivery plan for spectator transport of the most recognised para-sport event

Our client was committed to delivering best ever transport services for the millions of spectators of the most prominent para-sport event in the world. Less than one year and a half prior to the event, our client asked us to identify the required transport delivery programs, as well as in determining key milestones.

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Developing robust transport plans for two mountain competition venues

The organisers of the most recognised winter multi-sport event needed to address the operational challenges of transferring spectators, workforce and Games Family clients to two mountain competition venues that were sharing resources, a 3-lane mountain road and a cable car. The two competition venues were located in close proximity and they had limited parking areas.

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Connecting a cruise ship pier with the adjacent road network and public transport

As part of the long term plans of a Host City of a major summer multi-sport event, a new cruise ship pier was planned to be constructed. For the event, the city intended to provide accommodation to more than 20 000 clients in several cruise ships that would be berthed in the new cruise ship pier in order to enhance the city’s accommodation map.



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Developing the testing strategy for a special Transport Center

Our client was responsible for the development of a transport and traffic monitoring center in the heart of the sports activity for the world’s premier multi-sport event, i.e. in a venue cluster where more than 70% of the total activity would take place. This center was designed to monitor pedestrian movements, station operations and rail services delivery, coordinate spectator demand with rail capacity, and intervene in case of incidents in the transport network.

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Operational planning for transport hubs experiencing high passenger volumes

The organizers of the most recognised winter multi-sport event of the world had developed a revolutionary venue footprint with two poles: a) a coastal cluster, and b) a mountain cluster. The two poles were connected by a new rail system, and two mountain roads.In the specific event, spectators and workforce were allowed access to venues only by public transport.


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Improving operations in Vehicle Screening Areas through simulation

The organizers of a major winter multi-sport event had planned for approximately 10 Vehicle Screening Areas in order to allow access to the secure perimeter of a main sports complex with multiple competition and non competition venues. During the planning period, concerns had been raised regarding the location of the Vehicle Screening Areas and their ability to address the expected vehicle demand without long queues and waiting times.

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Enhancing the transport strategy for a major multi sport event

Our client, a nominated Host City of a major multi sport event, had just developed its transport strategic plan. Before entering into a consultation process with all stakeholders and the public, the Organizing Committee and the City Authorities wanted to validate its strategic directions and plan content through an independent assessment.



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Developing a sophisticated demand model for event generated movements

While planning transport operations for multi-sport events, host cities are typically developing special models for the event generated demand (spectators, workforce and other clients). Such models may provide input for the strategic transport model that the host cities run to support decision making in such occassions.



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Strengthening operational readiness through simulation exercises

Our client had just completed the detailed operational design for its Coordination Center to be operational during the most recognized multi-sport event worldwide. The Coordination Center covered the city's transport and traffic operations embracing public transport providers, traffic network managers and event specific organizations.

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Providing guidance on planning transport services for a major multi-sport event

Our client was facing significant challenges in planning its transport operations for a major multi-sport event. Nine months prior to the opening ceremony, planning of the respective transport systems for Athletes, accredited Media, Technical Officials and Games Officials was not initiated.

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Supporting the development of a special coordination structure

Our client was a special entity created to deliver the transport plan for the most recognised summer multi-sport event. In addition to the coordination of the delivery of transport infrastructure, our client was responsible for the design of the exclusive road network, spectator transport planning and transport coordination during the event.

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Assessing the feasibility of bidding for a significant event, in terms of transport readiness, as well as the legacy case

The client organization was interested in understanding the readiness of the city's transport infrastructure and systems, as well and the fit of its long term transport investment plan in order to enter the official bidding process for hosting a major multi-sport event. Understanding of the event's transport requirements was also part of our client's expectations.

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