Our client was a special entity created to deliver the transport plan for the most recognised summer multi-sport event.
In addition to the coordination of the delivery of transport infrastructure, our client was responsible for the design of the exclusive road network, spectator transport planning and transport coordination during the event.
In view of its preparations for operations during the event, our client asked us to support the design of its transport coordination structure, through the design and delivery of a series of focused sessions.The way to problem solving
In the context of the assignment we designed, organised and delivered four significant workshops that involved the participation of the top transport managers of our client.
As a starting point for the design of the workshops, we conducted a series of pre session meetings with key stakeholders to jointly identify focus areas.
We then developed the required material to facilitate the focused discussions of the session participants, including sample event time processes, possible event time incidents, incoming and outgoing reports and action plans.
During the sessions, we facilitated the discussion and we guaranteed active participation.
Finally, we developed post-session reports to capture outcomes in an organised manner and propose improvements.Outcome
Through the targeted workshops we achieved the following: